Telephone hotline

You may access to Your e-line phone hotline via the phone number +34 623 297 166 from Monday to Friday (working days), from 10 to 14 hours. Through this channel, Your e-line’s support team would assist you in the drafting of allegations.

If you communicate us your complaint via telephone, a transcript of the allegation will be sent to the email address you provide, so that you can validate the content of the same. Once the content has been validated, you will be sent a proof of submission of the allegation along with a tracking code to check its status. No record would be made of your voice during the call.