HOW TO SEND A COMMUNICATION?

For a correct management, the communications received must contain the necessary data to be able to carry out the analysis of the reported facts and shall:

  • Contain an explanation of the facts.
  • Identify the person(s) involved with the reported behaviour or with knowledge of it.
  • Time at which the event occurred or has been occurring.
  • Provide, if deemed necessary, documents, files or other information deemed relevant to the evaluation and resolution of the complaint.
  • Provide a method of contact for any additional information.